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Welcome to the support page for Explorer?

This features was enabled by a firmware upgrade to the Explorer 2 which was introduced in early 2016. Devices running older firmware need to be upgraded in order to support MQA. 2. How can I tell if my Explorer 2 is capable of MQA decoding and rendering? The firmware running on the Explorer 2 must be version 1717 or later. The version currently running on the Explorer 2 can be established by running the program “Meridian USB Control Panel” while the device is connected. This program is installed automatically on any computer used with the Explorer 2.

3. How do I upgrade the firmware on my Explorer 2? If required, the latest firmware, along with instructions, are available for download from the section "SOFTWARE, DRIVERS AND INSTRUCTIONS" 4. Do I need to configure my computer to get the full benefits of MQA playback? Most likely, yes. MQA relies on the signal being fed to the Explorer 2 via the USB lead to be “bit-perfect”. A number of software audio players used on computers can provide such an output, but they usually require configuration settings to be changed to achieve its.

Some players cannot provide a bit-perfect output under any circumstances. 5. When playing MQA files, the appropriate LED on the Explorer 2 only illuminates when I turn the volume up to maximum. Why is this? This is because your audio player produces “bit-perfect” audio only when its built-in volume control is set to maximum. To overcome this, leave the player’s volume control on maximum and use the volume control on the computer itself.

This will adjust volume within the Explorer 2 and the MQA LED will stay on. 6. Can the Explorer 2 play 176kHz and 192kHz datastreams? Yes. When 176kHz or 192kHz is received by the Explorer 2, the appropriate LED illuminates on the device. Full details of the LEDs can be found in the User-guide. 7. What does the Explorer 2 do when it receives sampling rates lower than 176kHz? All datastreams are upsampled to 176kHz or 196kHz - as appropriate to the incoming rate. 8. Can the Explorer 2 be used to feed my existing audio set-up?

Yes, just as long as there is an analogue input available to receive audio from the Explorer 2. 9. I know the Explorer 2 can bypass my sound card. However, I wish to use my sound card for DTS playback. How can I do that? The Explorer 2 will bypass the internal sound-card only if your particular audio-player is set to do so. Without the use of any third-party drivers, certain audio players still utilise the sound-card. Bear in mind that the DTS signal will need to be decoded by the computer before being passed onto the Explorer2 as the device accepts only two-channel PCM signals.

10. Can the Explorer 2 be used to convert audio on USB to digital SPDIF? No. The Explorer 2 features analogue outputs only. There is no way to output digital signals of any type. 11.

Is there a software audio player which can be used to prov > Yes. One such player is “Foobar2000”. 12. Is there a software audio player which can be used to prov > 12. Yes.

One such player is "Audirvana". Service and Warranty. If you would like to make a request to return a product for repair, you should complete this form.